Customs Consulting
Practical customs support for complex cases, post-clearance queries and situations where a standard declaration isn’t enough.
Included in this service
- Review of documentation and process gaps
- Guidance on complex flows and problem-solving
- Post-clearance support and amendments (where applicable)
- Support with special cases and operational planning
- Clear written actions and next steps
Information & documents
- A short summary of the situation
- Supporting documents (invoice, PL, correspondence)
- References (MRNs, GMRs) where relevant
- Desired timeline and priorities
- Any known constraints (e.g., port cut-offs)
How we keep things moving
We agree data requirements upfront, confirm duty/VAT approach before submission, and provide clear status updates to the right people (driver / ops / finance).
Typical workflow
A simple, repeatable process designed for fast turnaround and compliance.
Receive documents
Invoice, packing list and shipment details received in one email.
Validate & confirm
We check the data and confirm any missing items before submission.
Submit & generate refs
Declaration submitted; refs prepared (GMR / ENS / T1 where required).
Update & support
Clear updates and next steps until the movement is complete.
Common questions
If you’re unsure, send the documents and we’ll guide you.
Can you help if a shipment is stuck?
Yes — share the references and what has happened so far, and we’ll advise the fastest path to resolution.
Do you offer post-clearance support?
Yes — if a query arises later, we can help with evidence, references and amendments where needed.
Is consulting separate from declarations?
It can be standalone or bundled, depending on the complexity and what you need.
Ready to proceed?
Send your shipment details and we’ll confirm next steps.